Online Help

Changing your modem password from the default can prevent people connected to your home network from accessing or changing your modem settings. If you use the Remote Management on your modem, changing your modem login password is vital to maintain the security of your home network and services.

This article will teach you how to factory reset modems purchased from iiNet.

This article will show you how to set up file sharing on a TG-789 Broadband Gateway. You can plug in a USB file drive into the TG-789's USB 2.0 port so any computers and other devices connected to your home network via Ethernet or WiFi can access the files on the drive.

Here you'll find the setup guides, manuals and useful articles for all the modem routers sold by iiNet.

Setup video for NBN Fibre to the Building/Node (FTTB/N).

Setup video for NBN Fibre to the Curb (FTTC).

Setup video for NBN FTTP.

Setup video for NBN HFC.

This article will teach you how to set your iiNet modem to G.DMT mode (“safe mode”) for an ADSL2+ or Naked DSL service.

This article will show you how to set up a Budii Lite modem for an NBN™ Fibre to the Building (FTTB) or Fibre to the Node (FTTN) internet. Budii Lite is VDSL2-ready so it can be used for FTTB/N broadband.

How to set up a guest WiFi network on a TG-1 or TG-789 Broadband Gateway, allows friends and family to use your internet without giving them your main WiFi password.

This article contains the setup guide for the iiNet Wireless Extender, which is no longer sold as of 21 December 2015.