This article will teach you what to do when you hear an unusual dial tone on your Netphone (VoIP) service.
Symptom
- When you lift the handset to make a call, you hear a stuttered tone instead of a regular dial tone.
Troubleshooting
- The stuttered tone indicates that you have a new voice mail waiting.
- You can clear the stuttered tone by dialling *99 on your handset.
- Alternatively, you can clear the stutter tone by listening to your voice mail. See the advice in Netphone (VoIP) Features for more information on how to do this.